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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    There are non-smoking rooms◆

    Our hotel offers single and twin non-smoking rooms.
    Please understand that if the hotel is full, the smoking room will be deodorized.
    PleaseContinue reading
  • Hotel / Guest rooms

    Could you call a taxi?

    Please contact the front desk.
    We will arrange.

    ≪Main taxi companies≫
    Kotosan Taxi 0120-70-5667
    Daiwa Taxi 0877-46-0033
  • Hotel / Guest rooms

    How much is the cancellation fee?

    Cancellation policy is as follows.
     
     ·The previous day, 20% of the room rate
     ·On the day of arrival, 80% of the room charge
     ·No, it is 10Continue reading
  • Hotel / Guest rooms

    Please let me know the time of check-in / check-out.

    Check in → From 15 o'clock, it will be from checkout to 11 o'clock.

    ※However, if there is any special mention in the plan benefit, we will Continue reading
  • Hotel / Guest rooms

    Can I leave my luggage before check-in?

    We keep baggage before check-in.Luggage will be kept at the front desk.Please let us know after you offer that you are staying on the day.
  • Hotel / Guest rooms

    Can I use a credit card for payment?

    Debit Card such as JCB, Visa, Master, AMEX, UC, DC, NICOS, Diners, Saison, Debit Card, etc. can be used.
  • Hotel / Guest rooms

    Can I send my luggage in advance?

    Yes.

    Please send it to the address below.
    〒 762 - 0053
     Ohamakita 1-2-33, Sakaide City, Kagawa Prefecture
       Sakaide grand hotel Front DeContinue reading
  • Hotel / Guest rooms

    Is the front desk open 24 hours?

    The front desk is available 24 hours.
    If you have any problems or questions, please do not hesitate to tell me.
  • Hotel / Guest rooms

    What time should I check in?

    The front desk staff is on standby for 24 hours.
    There is no curfew in particular, but if your arrival can pass after 24 o'clock, it would bContinue reading
  • Hotel / Guest rooms

    Is there a trouser presser?

    There is a trouser press for loan.
    Please ask the front desk staff.
  • Hotel / Guest rooms

    Is there an iron?

    There is an iron for lending.
    Please ask front desk staff.
  • Hotel / Guest rooms

    Is there a humidifier / air purifier?

    Both humidifiers and air purifiers for rent are located.
    Please ask the front desk staff.
  • Hotel / Guest rooms

    Is there a refrigerator in the room?

    We have an empty refrigerator so you can put in your food and drink.Depending on the plan, you may be preparing mineral water etc. which areContinue reading
  • Hotel / Guest rooms

    Can you send me a lost item?

    Forgotten things during your stay are saved for a certain period of time.
    If you have any items left behind please contact us by e-mail or tContinue reading
  • Hotel / Guest rooms

    Can I extend my checkout time?

    We will receive it at the following additional charge.
    Every 1 hour extension, 1,200 yen (tax not included)
    100% of the room charge after 14Continue reading
  • Hotel / Guest rooms

    Can I purchase newspapers?

    We have morning newspaper (The Asahi Shimbun, The Nikkei, Shikoku Newspaper, Sanyo Shimbun, Nikkan Sports, Daily Sports) in front of the froContinue reading
  • Hotel / Guest rooms

    When you have more than 2 rooms, will you be next to each other?

    In relation to the structure of the building, the floor plan, and the guests of the consecutive accommodation, it is not possible to be nextContinue reading
  • Hotel / Guest rooms

    Can I call each other in the room?

    Yes, you can call me.
    If you can call the room and push the room number you want to hang,
    It is supposed to take even between rooms.

    Also, Continue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.