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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please let me know the time of check-in / check-out.

    Check in → From 15 o'clock, it will be from checkout to 11 o'clock.

    ※However, if there is any special mention in the plan benefit, we will Continue reading
  • What is breakfast like?

    Yes, breakfast of the hotel is available in Japanese / Western buffet style.
    Prepare bread · rice · udon for staple food!
    If you came to SanContinue reading
  • There are non-smoking rooms◆

    Recent health-oriented, guests of the hotel are increasingly designated as non-smoking rooms.
    The hotel prepares rooms for non-smoking in siContinue reading
  • Is Wi - Fi available on site?

    We are installing free free WiFi in all rooms.
    You can use comfortably even at the front desk / cafe on the first floor.

    Please make use ofContinue reading
  • Can heavy trucks be stopped?

    Yes, you can.
    Please Third Parking Lot the 2nd / Third Parking Lot.
    As it is a free flat parking lot, it is also possible to park a large trContinue reading
  • How much is the cancellation fee?

    Cancellation policy is as follows.
     ·The previous day, 20% of the room rate
     ·On the day of arrival, 80% of the room charge
     ·No, it is 100%Continue reading
  • Can I leave my luggage before check-in?

    We keep baggage before check-in.Luggage will be kept at the front desk.Please let us know after you offer that you are staying on the day.
  • Are there vending machines and ice machines?

    There are vending machines on the 1st and 3rd floors.

    1st floor···There is a vending machine for juice.
    3rd floor···There is also a vendingContinue reading
  • Can I use a credit card for payment?

    Debit Card such as JCB, Visa, Master, AMEX, UC, DC, NICOS, Diners, Saison, Debit Card, etc. can be used.
  • About access from expressway

    【Setouchi Highway Honshu area: Sakaide-kita IC Exit】
    →Leave the tollgate, go straight ahead and turn left at the second traffic light (thereContinue reading
  • How can I keep my valuable items?

    Please keep in mind that we will keep your deposit in the private safe at the front desk.
  • Can I send my luggage in advance?

    Yes.

    Please send it to the following address.
    〒 762 - 0053
     Ohamakita 1-2-33, Sakaide City, Kagawa Prefecture
       Sakaide grand hotel FrontContinue reading
  • Is there a public bath?

    Yes, we have.
    Opening Hours / 6: 00-10: 00, From 16:00 to 24:00※Open every Tuesday until 9:00 in the morning
    In case of using, be sure to brContinue reading
  • Is the front desk open 24 hours?

    The front desk is available 24 hours.
    If you have any problems or questions, please do not hesitate to tell me.
  • What time should I check in?

    The front desk staff is on standby for 24 hours.
    There is no curfew in particular, but if your arrival can pass after 24 o'clock, it would bContinue reading
  • How much is the parking fee?

    The hotel has a free parking lot.Reservation of parking lot is not necessary in particular.About 30 cars in First Parking Lot, 120 cars in SContinue reading
  • I'd like to look up tourist attractions in the prefecture?

    We set up a tourist information corner before the front desk!

    We have 15 guide books and pamphlets arranged by region.
    We offer tourist infContinue reading
  • I would like to know a recommended noodle shop?

    It is guide of recommended udon store.
    Since Udon MAP is also available at the front desk,
    Please speak to the front desk if you need it.

    "Continue reading
  • Is there a washing machine / dryer?

    There is a laundry corner on the third floor.
    It is very convenient for business and sports organization guests.
    Families with small childreContinue reading
  • Natural stone water Iyashi no Sato, Guide Sarai

    Guests of the hotel can enjoy free use of the baths within the natural stone bath "Iyashi no Sato, Sarai located 2 minutes on foot!

    *IyashContinue reading
  • Is there a convenience store / pharmacy nearby?

    Yes, we have.
    "Seven-Eleven" is located just east of the hotel.Please use it for a bit of shopping."LAWSON" is also located in the place aboContinue reading
  • Is there a refrigerator in the room?

    We have an empty refrigerator so you can put in your food and drink.Depending on the plan, you may be preparing mineral water etc. which areContinue reading
  • Is there a humidifier / air purifier?

    Both humidifiers and air purifiers for rent are located.
    Please ask the front desk staff.
  • Is it possible to send / receive / print / copy / fax?

    Yes. It is possible.We accept at the front desk.
    "copy", A4 · B5 · · · 1 piece 20 yen, A3 · B4 · · · 1 piece 30 yen
    "Print out", as well as Continue reading
  • Can I connect to the Internet?

    You can use the optical line for free.LAN cable is installed in the room.
    It is possible to connect easily if you can bring your laptop.
  • Is there a trouser presser?

    There is a trouser press for loan.
    Please ask the front desk staff.
  • Is there an iron?

    There is an iron for lending.
    Please ask front desk staff.
  • Could you call a taxi?

    Please inquire at the front desk.We will arrange.
  • I do not stay but can I use breakfast?

    A buffet breakfast is available for non-stay guests.We are preparing breakfast from 7:00 to 9:30 in the morning.
    Please be sure to purchase Continue reading
  • Can I reserve a parking lot?

    Reservations are not accepted.
    We have 300 units, please contact the front desk if you are unsure.

Reserve·Contact us

Please feel free to contact us if you have any questions.