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0877-44-1000
Frequently Asked Questions
Regarding accommodation receipts
Accommodation receipts will be issued as follows:
①Customers paying on-site
Please let us know when you check in and we will make one for y…Continue readingFor customers using New Reoma World Aquarium on the day
For customers who wish to use New Reoma World Tickets and Shikoku Aquarium on the day of check-in, tickets will be prepared for you after co…Continue readingWhat is breakfast like?
Breakfast at the property is served in a Japanese and Western buffet style.
Prepare bread · rice · udon for staple food!
If you came to Sanu…Continue readingThere are non-smoking rooms◆
Our hotel offers non-smoking rooms in single, twin and double rooms.
Please understand that if the hotel is full, the smoking room will be d…Continue readingCan I rent a charger?
We have three types of chargers available for loan at the front desk: iPhone, USB Type-C, and Android.Please understand that the quantity is…Continue readingIs there a bicycle rental (rental cycle)?
Yes, for those who stay, we rent free of charge.
Please fill out the necessary form at the front desk and we will prepare it for you immedia…Continue readingIs there a place to buy souvenirs in the hotel?
Yes, we have.
At the souvenir corner in front of the front desk, we are selling Hinode Seimenjo noodles from Sanuki Udon, sweets made with t…Continue readingCould you call a taxi?
Please contact the front desk.
We will arrange.
≪Main taxi companies≫
Kotosan Taxi 0120-70-5667
Daiwa Taxi 0877-46-0033Please let me know the time of check-in / check-out.
Check in → From 15 o'clock, it will be from checkout to 11 o'clock.
※However, if there is any special mention in the plan benefit, we will …Continue readingCan I send my luggage in advance?
Yes.
Please send it to the address below.
〒 762 - 0053
Ohamakita 1-2-33, Sakaide City, Kagawa Prefecture
Sakaide grand hotel Front De…Continue readingIs there a public bath?
Yes, we have.
Opening Hours/6:00 to 9:00,16:00 to 24:00
In case of using, be sure to bring a towel in the room.
※The women's large bath has …Continue readingI would like to know a recommended noodle shop?
It is guide of recommended udon store.
Since Udon MAP is also available at the front desk,
Please speak to the front desk if you need it.
"…Continue readingCan heavy trucks be stopped?
Yes, you can.
Please Third Parking Lot the 2nd / Third Parking Lot.
As it is a free flat parking lot, it is also possible to park a large tr…Continue readingHow much is the cancellation fee?
Cancellation policy is as follows.
·The previous day, 20% of the room rate
·On the day of arrival, 80% of the room charge
·No, it is 10…Continue readingCan I leave my luggage before check-in?
We keep baggage before check-in.Luggage will be kept at the front desk.Please let us know after you offer that you are staying on the day.Are there vending machines and ice machines?
There are vending machines on the 1st, 3rd, 4th, and 5th floors Higashi-kan / East Wing.
1st floor, 4th floor, 5th Higashi-kan / East Wing.…Continue readingIs Wi - Fi available on site?
We are installing free free WiFi in all rooms.
You can use comfortably even at the front desk / cafe on the first floor.
Please make use of…Continue readingCan I use a credit card for payment?
We accept various credit cards, ID cards, Rakuten PAY, PAYPAY, transportation cards, WAON, etc.About access from expressway
【Setouchi Highway Honshu area: Sakaide-kita IC Exit】
→Leave the tollgate, go straight ahead and turn left at the second traffic light (there…Continue readingHow can I keep my valuable items?
Please keep in mind that we will keep your deposit in the private safe at the front desk.Is the front desk open 24 hours?
The front desk is available 24 hours.
If you have any problems or questions, please do not hesitate to tell me.What time should I check in?
The front desk staff is on standby for 24 hours.
There is no curfew in particular, but if your arrival can pass after 24 o'clock, it would b…Continue readingIs there a washing machine / dryer?
There is a laundry corner on the third floor.
Extremely convenient for consecutive stays and sports groups.
Families with small children can…Continue readingIs there a trouser presser?
There is a trouser press for loan.
Please ask the front desk staff.Is there a humidifier / air purifier?
Both humidifiers and air purifiers for rent are located.
Please ask the front desk staff.How much is the parking fee?
The hotel has a free parking lot.Reservation of parking lot is not necessary in particular.About 30 cars can be parked in First Parking Lot …Continue readingI'd like to look up tourist attractions in the prefecture?
We set up a tourist information corner before the front desk!
We have 15 guide books and pamphlets arranged by region.
We offer tourist inf…Continue readingNatural stone water Iyashi no Sato, Guide Sarai
Guests of the hotel can enjoy free use of the baths within the natural stone bath "Iyashi no Sato, Sarai located 2 minutes on foot!
※Some p…Continue reading
Reserve·Contact us
Please feel free to contact us if you have any questions.