- Top
- Frequently Asked Questions
0877-44-1000
Frequently Asked Questions
New Reoma World Ticket scheduled to be used on the day of check-in
New Reoma World you would like to use a New Reoma World ticket on the day of check-in, we will prepare at the front desk after payment and p…Continue readingPlease let me know the time of check-in / check-out.
Check in → From 15 o'clock, it will be from checkout to 11 o'clock.
※However, if there is any special mention in the plan benefit, we will …Continue readingWhat is breakfast like?
Breakfast at the property is served in a Japanese and Western buffet style.
Prepare bread · rice · udon for staple food!
If you came to Sanu…Continue readingThere are non-smoking rooms◆
Recent health-oriented, guests of the hotel are increasingly designated as non-smoking rooms.
The hotel prepares rooms for non-smoking in si…Continue readingIs Wi - Fi available on site?
We are installing free free WiFi in all rooms.
You can use comfortably even at the front desk / cafe on the first floor.
Please make use of…Continue readingCan heavy trucks be stopped?
Yes, you can.
Please Third Parking Lot the 2nd / Third Parking Lot.
As it is a free flat parking lot, it is also possible to park a large tr…Continue readingHow much is the cancellation fee?
Cancellation policy is as follows.
·The previous day, 20% of the room rate
·On the day of arrival, 80% of the room charge
·No, it is 10…Continue readingCan I leave my luggage before check-in?
We keep baggage before check-in.Luggage will be kept at the front desk.Please let us know after you offer that you are staying on the day.Are there vending machines and ice machines?
There are vending machines on the 1st and 3rd floors.
1st floor···There is a vending machine for juice.
3rd floor···There is also a vending…Continue readingCan I use a credit card for payment?
Debit Card such as JCB, Visa, Master, AMEX, UC, DC, NICOS, Diners, Saison, Debit Card, etc. can be used.About access from expressway
【Setouchi Highway Honshu area: Sakaide-kita IC Exit】
→Leave the tollgate, go straight ahead and turn left at the second traffic light (there…Continue readingHow can I keep my valuable items?
Please keep in mind that we will keep your deposit in the private safe at the front desk.Can I send my luggage in advance?
Yes.
Please send it to the address below.
〒 762 - 0053
Ohamakita 1-2-33, Sakaide City, Kagawa Prefecture
Sakaide grand hotel Front De…Continue readingIs there a public bath?
Yes, we have.
Opening Hours / 6: 00-10: 00, From 16:00 to 24:00※Open every Tuesday until 9:00 in the morning
In case of using, be sure to br…Continue readingIs the front desk open 24 hours?
The front desk is available 24 hours.
If you have any problems or questions, please do not hesitate to tell me.What time should I check in?
The front desk staff is on standby for 24 hours.
There is no curfew in particular, but if your arrival can pass after 24 o'clock, it would b…Continue readingHow much is the parking fee?
The hotel has a free parking lot.Reservation of parking lot is not necessary in particular.About 30 cars can be parked in First Parking Lot …Continue readingI'd like to look up tourist attractions in the prefecture?
We set up a tourist information corner before the front desk!
We have 15 guide books and pamphlets arranged by region.
We offer tourist inf…Continue readingI would like to know a recommended noodle shop?
It is guide of recommended udon store.
Since Udon MAP is also available at the front desk,
Please speak to the front desk if you need it.
"…Continue readingIs there a washing machine / dryer?
There is a laundry corner on the third floor.
It is very convenient for business and sports organization guests.
Families with small childre…Continue readingNatural stone water Iyashi no Sato, Guide Sarai
Guests of the hotel can enjoy free use of the baths within the natural stone bath "Iyashi no Sato, Sarai located 2 minutes on foot!
※Some p…Continue readingIs there a convenience store / pharmacy nearby?
Yes, we have.
"Seven-Eleven" is located just east of the hotel.Please use it for a bit of shopping."LAWSON" is also located in the place abo…Continue readingIs there a refrigerator in the room?
We have an empty refrigerator so you can put in your food and drink.Depending on the plan, you may be preparing mineral water etc. which are…Continue readingIs there a humidifier / air purifier?
Both humidifiers and air purifiers for rent are located.
Please ask the front desk staff.Is it possible to send / receive / print / copy / fax?
Yes. It is possible.We accept at the front desk.
"copy", A4 · B5 · · · 1 piece 20 yen, A3 · B4 · · · 1 piece 30 yen
"Print out", as well as …Continue readingCan I connect to the Internet?
You can use the optical line for free.LAN cable is installed in the room.
It is possible to connect easily if you can bring your laptop.Is there a trouser presser?
There is a trouser press for loan.
Please ask the front desk staff.I do not stay but can I use breakfast?
A buffet breakfast is available for non-stay guests.
We are preparing breakfast from 7:00 to 9:30 in the morning.
Please be sure to purchase…Continue reading
Reserve·Contact us
Please feel free to contact us if you have any questions.